UK Delivery & Returns
For British Wool products, note that pillows and duvets are made-to-order with an expected delivery time of up to 7 working days. If other Rise & Fall products are ordered, they will be dispatched within our regular delivery timeline.
- Standard (5-7 working days): Free for orders over £75, £4.99 for orders under £75.
- Express: Not available; products are made-to-order.
- Delivery days: Monday to Friday, excluding Public Holidays.
We accept returns of unused, unwashed and undamaged products for a full refund within 30-days of receiving the original purchase. Items must be returned with their original packaging and all tags and labels attached. Please contact us here to start a return.
Need More Information?
Visit our FAQ & Help Centre for further details on delivery and returns. If you need assistance, get in touch with us here.