FREQUENTLY ASKED QUESTIONS
- WHAT IS RISE & FALL ?
- We source, design and develop the highest quality goods, in partnership with the same manufacturers who make for luxury brands, and offer them to our customers at prices without luxury mark-ups. Prices are typically 60-80% less than luxury brands for the same or better quality products.
- MY CURRENT MATTRESS IS PRETTY DEEP, WILL THIS FIT?
- Yes. This will fit deep or extra deep mattresses and will stay fitted all night long. Thanks to extra-wide & grippy elastic, (don’t worry, our grippy elastic system means it’s also great for shallow mattresses!) we got you covered—literally.
- I LIKE TO WASH MY BEDDING OFTEN, IS THIS DURABLE ENOUGH TO HANDLE THAT?
- Thanks to the extra-long staple cotton fibers it’s woven from, your bedding actually gets softer and softer with every wash.
- WHICH COUNTRIES DO YOU SHIP TO AND HOW MUCH DOES IT COST?
- We currently ship to the UK, Channel Islands, EU, Switzerland, Australia, New Zealand and the USA. Find out more on our delivery page.
- WHAT IS YOUR RETURN POLICY?
- Rise & Fall accepts returns of unworn, unwashed and undamaged products (with the exception of candles) for a full refund within 30-days of receiving the original purchase. If your product is damaged or faulty, please let us know. We will assist you in getting an immediate replacement if one is still available. All original packaging, including cotton drawstring bags and tags must be included with the return We hold the right to refuse items which do not meet these standards.