Rise & Fall Gift Card

Delivery & Returns

UK Delivery & Returns

• Standard (2–3 working days): Free for orders over £75, £4.99 for orders under £75.
• Express (1–2 working days): Starts at £5.99. Orders placed before 2pm will be delivered the next working day.
• Delivery days: Monday to Friday, excluding Public Holidays.

We accept returns of unused, unwashed and undamaged products for a full refund within 30-days of receiving the original purchase. Items must be returned with their original packaging and all tags and labels attached. See our returns policy for details.

Please note: Sale items may be returned within 14 days of delivery, under the same condition requirements.

US, Australia & New Zealand Delivery & Returns

We ship all orders via DHL Express and FedEx on a Delivered Duty Paid (DDP) basis. This means all duties and taxes are included in the price at checkout — no surprise fees on delivery. All orders ship Monday to Friday, excluding Public Holidays.

• Standard: 5–8 Working Days — Free over $200 (or $15)
• Express: 3–5 Working Days — $20

We offer easy returns within 30 days. Please get in touch with us here to start your return.

Channel Islands, EU & International Delivery & Returns

Access our shipping & returns information here. You will need to pay for your own postage.

Need More Information?

Visit our Help Centre for further details on delivery and returns. If you need assistance, get in touch with us here.

Reviews

Rating: 4.3/5 (4 reviews)