DELIVERY & RETURNS
DELIVERY
We offer delivery to the UK and Ireland. Delivery is Monday to Friday (except Public Holidays).
Standard delivery(2-3 working days) |
Free on orders over £75 or £4.99 for orders less than £75 |
Express delivery(Next working day) - Order by 1pm |
Available for £5.99 - Orders placed on Friday will be delivered on Monday |
All our pillows and duvets are made-to-order. Please allow up to 7 working days to receive your order. If you have ordered other Rise & Fall products, they will be dispatched within our regular delivery timeline.
RETURNS
Rise & Fall provides free returns on unworn, unwashed and undamaged products (with the exception of candles) for a full refund within 30-days of receiving the original purchase. Items must be returned with their original packaging and all tags and labels attached. Damaged or faulty products will be refunded in full or exchanged if a replacement product is available.
If you'd like to return your product, fill out a returns request. Or contact us at info@riseandfall.co
For Organic Wool products: please note that for hygiene reasons, we are unable to accept returns of pillows and duvets that have been slept in.