UK Delivery & Returns
For British Wool products, note that pillows and duvets are made-to-order with an expected delivery time of up to 7 working days. If other Rise & Fall products are ordered, they will be dispatched within our regular delivery timeline.
- Standard (5-7 working days): Free for orders over £75, £4.99 for orders under £75.
- Express: Not available; products are made-to-order.
- Delivery days: Monday to Friday, excluding Public Holidays.
During Black Friday, we offer an extended 60-day return window. Items must be unused, unwashed, undamaged, and returned with their original packaging, tags, and labels attached. See our returns policy for details.
Need More Information?
Visit our FAQ & Help Centre for further details on delivery and returns. If you need assistance, get in touch with us here.