For the USA, Canada, Australia and New Zealand:
- FedEx Standard: 5–8 working days.
- DHL Express: 3–5 working days.
You’ll find delivery charges at checkout. For all other destinations, checkout shows the available services, delivery times and charges.
Duties and taxes are included in product prices for USA orders. For other countries, they’re added at checkout so you can see the total before you order.
Ordering a pre-order item? You’ll find its expected dispatch date in your order confirmation email.
Returns
More time for festive returns. Orders placed between 27 October and 25 December 2026 inclusive have 60 days from delivery to return eligible items. This includes sale purchases and applies wherever we ship.
You’re welcome to try clothing on to check the fit. Please return items unused, unworn and unwashed, with tags attached. Bed linen, duvets and pillows must be unused and unwashed for a change-of-mind return.
Returns are free from the USA, Canada, Australia and New Zealand when you use the prepaid label we provide. For other international destinations, you’ll need to arrange and pay for return postage.
For any international return, please email
info@riseandfall.co
before posting so we can help with the correct instructions and a label where available.
If something arrives damaged, faulty or different from what you ordered, please
email us
so we can put it right.
Visit our
Delivery & Returns page
for full instructions, refund timings and product exclusions.
