FREQUENTLY ASKED QUESTIONS
- What is Rise & Fall ?
- We source, design and develop the highest quality goods, in partnership with the same manufacturers who make for luxury brands, and offer them to our members at prices without luxury mark-ups. Prices are typically 60-80% less than luxury brands for the same or better quality products.
- What products will be available?
- We currently have over 500 products made from the highest quality raw materials and by the same manufacturers who make for all the luxury brands. From bedroom to bathroom to your wardrobe and accessories, we've got you covered! Product categories include: bedding, throws, blankets, towels, candles, cashmere apparel, cotton apparel, leather bags, leather accessories. We will be launching new products every month.
- What is your returns policy?
- Rise & Fall accepts returns of unworn, unwashed and undamaged products (with the exception of candles) for a full refund within 30-days of receiving the original purchase. If your product is damaged or faulty, please let us know. We will assist you in getting an immediate replacement if one is still available. All original packaging, including cotton drawstring bags and tags must be included with the return We hold the right to refuse items which do not meet these standards.
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